Please do not submit Social Security numbers, payment-card information, passwords, medical information, or other highly sensitive information through the general request form.
1. Information we collect
When you submit a request, we collect the information you choose to provide, such as your name or organization, email address, telephone number, requested service, and project details. Our hosting systems may also process limited technical information needed for security and delivery, such as request time, browser information, and network address.
2. How we use information
We use submitted information to answer inquiries, prepare estimates or service discussions, deliver confirmation messages, maintain request records, improve our service process, prevent misuse, and meet legal or contractual responsibilities. We do not use the public request form to make automated eligibility or credit decisions.
4. Retention
We retain request information only as long as reasonably needed for follow-up, business records, dispute prevention, legal obligations, and active or anticipated services. Retention periods may differ when a contract, government requirement, tax rule, insurance obligation, or legal hold applies.
5. Security
We use reasonable administrative and technical safeguards appropriate to the information, including private database access, encrypted website connections, restricted service credentials, validation, and spam controls. No website, email, or storage system can be guaranteed completely secure.
6. Your choices
You may contact us to ask about, correct, or request deletion of contact information you submitted. We will evaluate requests subject to identity verification and any record we must retain by law, contract, or legitimate business need. You may also contact us by telephone instead of using the online form.
7. Children’s privacy
This business website is not directed to children under 13, and the request form is intended for adults and authorized organizational representatives. We do not knowingly seek personal information from children through this website.
8. Updates
We may revise this notice as our services or legal requirements change. The effective date identifies the latest published version.
9. Contact
For privacy questions or requests, email services@reviveshineexperts.com or call 833-738-4830.